Once again the Charters Group continues to impress with customer service. Our branches always provide exceptional support to customers. We all know how stressful it can be to have things go wrong with your car. This is where our professionalism, speed versatility and support are a welcome change from alternative companies. Our after-sales service is second-to-none and provides you with the security you need to have a safe and enjoyable journey each and every day.
Don’t take our word for it. Take a look at our comments below and judge for yourself. Make sure you pay a visit to Charters Reading to experience how our service can help you when you most need it.
I wanted to thank you all for the exceptional customer service I received with my car problems recently. The only regret is that I do not live nearer to Reading so you would be my "local" garage. Hope not to see you again!
I wish to record my appreciation for all the work carried out in my favour today and the reception and all that was done to give me help when I spoke to Chris on Monday. I have always got a lot of pleasure from dealing for over 60 years following your movement around Reading...The courtesy extended by your gentleman who collected and returned my vehicle was exemplary and I am most appreciative....I am more than impressed by your action in returning a lovely clean car. I extend my appreciation to all of you.
We would to drop you a short note of our thanks and our appreciation to you for all your help and kind assistance towards our purchase/Lease of our new Car. You guided us through all the stages and made us feel at ease and comfortable. We would recommend your services to friends and colleagues.
Thank you again. I shall tell all of my friend who are looking for a new car to come your way. As will I, when I next need a car. Thank you for your help.
I just wanted to send a note of thanks for the excellent service I received today when my car was booked in for a service. The whole experience was first class and I continue to be impressed with the professional way I am treated every time I visit. I would have no hesitation recommending your dealership. Thank you
I wanted to take this opportunity to advise you on the excellent service I received from your service department at Charters . The service I received...was excellent .It was the first time I have taken my car to Peugeot which is a Peugeot 206GTI at Charters, and I was impressed with the service from the offset when I made my first call to the service department. The service was friendly professional and I would not hesitate to recommend any one to take their car to Charters.
"The Customer service has been fantastic; keeping me informed throughout the buying process, and certainly encourages me to return in the future. Buying this car has been a pleasure.
Three Mile Cross
I was very well looked after at your service department, thank you very much. I was also very pleased with the honesty of your workshop on doing the diagnostics on my car with nothing to report which could have easily been billed out further as further charges. We are both Peugeot drivers and this is the first time we have used Charters and will not be the last. Many thanks again.
I have always used Charters Peugeot for my car, and been pleased with the service. My car was fixed in a timely way and there was the flexibility to add on a small job that I had been meaning to pop in for. I am always impressed by the knowledge and professionalism of the front desk staff and know I am guaranteed very good customer service at Charters Reading, which makes life a lot easier.